Health New England

HNE Member

Survey of Written Materials

We want to hear from you!
It’s important for you to understand your benefits with HNE. These benefits and your rights and responsibilities with HNE are explained in our written materials. Please take a few minutes to let us know what you think of these materials.
How are you enrolled in HNE?

HNE Medicare Advantage Plan HNE Be Healthy Through your employer or other group plan Individual Plan (Connector)
What piece of HNE’s written material are you commenting on?

Letter you received from HNE Book you received before you enrolled Explanation of Coverage you received after you enrolled HNE’s member newsletter “Living Well.”

Please rate the following

	Strongly Agree	Agree	Disagree	Strongly Disagree
Text size is easy to read
Words are easy to understand
Instructions are easy to understand
Navigation is easy
Information is useful