For members being treated with specialty medications you are required to use the specialty pharmacy ICORE Healthcare to fill self injectable and oral oncology medications (with the exception of insulin products). 

ICORE Healthcare is a specialty pharmacy that is experienced in providing specialty pharmacy services to members who require specialty medications and support.  In order to maximize your pharmacy benefits and minimize any out of pocket expenses.

ICORE Healthcare supplies all forms of specialty injectable medications for HNE members with a pharmacy benefit.  Members that do not have a pharmacy benefit through HNE are covered only for medical specialty medications (i.e., administered by a medical professional) and are not covered for self-injectables.

The advantages of using ICORE Healthcare include:

• Free Delivery of medication to your home or physician's office.
• Direct access to an experienced care management team of pharmacists and nurses who are available toll free 24 hours a day, 365 days a year.
• Educational materials, support and/or home instruction information.
• Ancillary supplies such as syringes and needles at no additional cost and
• Comprehensive coordination of care including refill reminders and continual interaction with your physician in regard to your medication(s).

ICORE Healthcare provides services to both HNE providers and members. Providers are invited to call (800) 775-5138 for further information and/or to request drug order forms.

ICORE Healthcare Contact Information:

Phone Number: (800) 775-5138

• Customer service available Monday through Friday from 8:00am until 7:00pm
• Clinical staff is available 24 hours a day, 7 days a week to answer your urgent medication questions.

PLEASE NOTE: For specialty medications that HNE requires prior authorization, please reference our prior authorization (PA) list.  The combined Medication Request Form (MRF)/Prescription request will only require the completion of one form in order to coordinate coverage.  Click here to reference our prior authorization (PA) list.

ICORE HEALTHCARE FAQ's

ICORE HEALTHCARE DRUG ORDER FORM (for non-PA drugs)

ICORE HEALTHCARE ORAL CHEMOTHERAPY Prescription Form