Want to save time, make your patient's experience seamless, and make sure your claims get paid correctly? With HNEDirect, you can conduct any of the transactions below without picking up the phone. Just click on the "Login Screen", log-in, and you are ready to go.

• Eligibility
• Electronic Claims
• Fact Sheet
• Claims Companion Guide
• NPI

Plus, at HNEDirect, you'll get information about administrative procedures, Plan changes, and more. It's like having 24/7 access to Provider Relations.

At HNE, we are committed to following business practices that support sustainability – both financially and environmentally. Wherever possible, we have begun implementing a practice of communicating with our business partners electronically rather than by paper. We are moving reports that we previously mailed to you right here – to HNEDirect. One such report is your negative balances applied report. We’re confident that you will find it much easier to track and manage this information through HNEDirect.

Before trying to register for HNEDirect, please use the provider search to confirm you are a participating network provider.

Attention
Non-Participating Providers!
We've made it easier to view your EOPs on-line. Nonparticipating providers cannot access HNEDirect, please use "EOP Search".